Paid or organic social media marketing: Which is better and why

Paid or organic social media marketing: Which is better and why

Every digital marketer now knows that social media marketing is mandatory.  It does not matter if you are a small business, a large multi-million dollar corporation or a freelancer looking for more work — everyone needs to hop on to the social media bandwagon. In fact, with over 2 billion users, social media is one of the largest markets of the world. But unlike traditional markets, social media changes at supersonic speed. Algorithms are often tweaked, new features are introduced and feed styles changed without much notice.

Social media optimization
In such a scenario, it becomes difficult for the marketer to zoom in on the right kind of marketing strategy to adopt when it comes to social media. To be able to optimize social media for your business, it is necessary to have a clear marketing path ahead. A major part of this decision depends on the marketer’s understanding of paid and organic marketing.

Organic social media marketing is using the free tools provided by the social networks to build a community, interact with it by constantly sharing posts, responding to feedback and customer queries etc. Whereas paid social media marketing involves advertisements or sponsored messages to targeted social network users. The cost depends on the network, the type of ad as well as cost per click (CPC).

What does paid social offer?
With paid social media marketing, evidently, you are investing money in something and expecting better results. The most obvious advantage is that you can define and target a specific section and design your ads keeping in mind their needs and requirements. These are usually customers who already have expressed an interest in your product/service. This also means they are most likely to click on your ad or visit your website.
The paid route is certainly a good way to grab more eyeballs and grow your business in this age of social media clutter. In fact, there is so much noise out there that it is virtually impossible to get noticed through only organic marketing. But on the negative side, it is quite possible that even after paying, you might not get returns — there is no guarantee that you will see more growth or that your ads will get clicks. But this usually happens if you have put up an ad without careful research and planning. Which is why paid social media marketing works best when it is aligned to a larger social media strategy.

Pros and cons of organic social
With organic social media marketing, you have to be patient and invest more time and effort. The results might be slow in coming but eventually they will and what’s more, they will be long-lasting. Precisely why, organic social is as important as paid when it comes to social media. The goal in organic marketing is to attract customers naturally, so that they take the trouble to sign up, interact and eventually buy, of their own accord.
In paid social, ads are set to run for a short period of time but if you put up a link to your quality content and customers like it, it can keep getting shared forever, resulting in leads even years later. But just like paid social, for organic marketing to work at its optimum best, the overall strategy must be planned down to the tiniest detail and the content should be shareable, of high quality and consistent.

Which is better? 
It is a fallacy to follow any one kind of marketing. Instead, a strategic combination of both paid and organic marketing is best. Most businesses understand this now and try to incorporate both ways in their digital marketing strategy.

Design Thinking

Design Thinking

Where did design thinking begin? Well, design thinking is much older than the buzzword we coined to signify it. It begins with the architects, the artists, the philosophers and the civil planners of yore, the innovators behind complex design ideas like the drainage system of the Indus Valley Civilization, the Parthenon in Greece, the ethical treatises of Plato or even the intricate irrigation fields of the Egyptians. What has remained unchanged in the eons is the core underlying ethos- the social value of design- as all design is irrevocably social in nature. Here are some keys things to keep in mind when you’re hacking the ancient code.

Step 1 – Empathy

Any social endeavor begins with the human element. It involves identifying the molecules that make up your target audience, getting under their skin and finding out what they value, what they want and how they look at the world. The challenge of the designer lies in synthesizing this within the context of their design. In the movie ‘High Noon’, Gary Cooper’s character fails to get a posse together because of his inability to connect and communicate with the townsfolk in a relatable manner. This results in the townsfolk wishing for his demise and him trudging into against an armed mob completely alone. In short, empathy is everything!

Step 2 – Define

Every cogent work of design requires something of a mission statement to bring clarity and focus to your work. What exactly are you trying to convey? What and who are you addressing? What are you bringing to the table? Sometimes, a problem statement can be condensed to a word, almost a mantra that acts as a guiding principle and other times it might be too complex to condense into a paragraph even. As long as you arrive at the goal you have chalked out for you and your user, how you arrived there hardly matters.

Step 3 – Ideate

What separates design thinking from other empirical forms of thinking is the primacy placed on thinking wide, being obtuse if you must, until you arrive at interesting solutions. The first rule of brainstorming dictates that there are no rules, all ideas are welcome and encouraged.  Ideation gives us better answers to our problems, and gives us a better idea of a prototype that can delight it’s users. Thinking creatively, having many voices and solutions helps us conjure up the best product for the user.

Step 4 – Prototype

How does one gauge the reactions of one’s users before the final big reveal? The design thinking process, in all it’s stages poses many nagging questions “Will it work?” or “How will they respond?” or even “Will they even get it at all?”. The best way to allay these fears is to come up with a prototype, a demo or a test model if you will. This can be pretty much anything that he user engages with, which is precisely why the ideation process often gives us interesting ideas for a solid prototype.

Step 5 – Test

Once you have sent out your prototypes, the next natural step is to solicit feedback from you users about their experience interacting with it. The way you choose to do this can even get you closer to your users, making yourself more personable and relatable. As mentioned earlier, it’s all about empathy!

The Wait…

The Wait…

I desire you more than food or drink.
My body my senses my mind
hunger for your taste.
I can sense your presence in my heart
although you belong to all the world.
I wait with silent passion for one gesture
one glance from you.

~Rumi